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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Satterlee

Joseph Satterlee

February 28, 2026

5  out of  5
rating by Joseph Satterlee
"Joanna was so great to work with and so nice too she helped me out with any questions I have and make it easy to get my insurance done and it great to have state farm as my insurance company thank u all."
We responded:
"Thank you, Joseph, for sharing your experience with us. We're glad Joanna was able to assist you and make the process smooth. We appreciate having you with State Farm! "
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jessie flores

February 27, 2026

5  out of  5
rating by jessie flores
"Abby was very helpful and got all my questions answered and resolved!"
We responded:
"Thank you, Jessie, for sharing your experience with Abby! It's great to hear that she was able to assist you effectively and address all your questions. We appreciate your feedback and support. "
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Zechariah Ward

February 27, 2026

5  out of  5
rating by Zechariah Ward
"Elijah was very kind and helpful. Abbie, who met me and the front, was also extremely kind and accommodating. Would definitely recommend this office to anyone looking for friendly service and cheaper rates."
We responded:
"Thank you, Zechariah, for sharing your experience with Elijah and Abbie. We're glad to hear they provided you with the friendly service and competitive rates you were looking for. Your recommendation means a lot to us. "
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Shelby Haley

February 26, 2026

5  out of  5
rating by Shelby Haley
"Sarah Neihouse is the best agent we’ve worked with! We switched to State Farm through Matt McCoy’s office a few years ago, and she made the process such a smooth transition! Highly recommended Matt McCoy’s office to anybody out there, and especially Sarah!"
We responded:
"Thank you, Shelby, for sharing your experience! We're glad to hear that Sarah made your transition to State Farm smooth and that you recommend our office. Your support means a lot to us."
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Sam Haley

February 26, 2026

5  out of  5
rating by Sam Haley
"We’ve worked with Sarah for a few years with Matt McCoy’s office and we absolutely love her!! Couldn’t ask for a better team that is willing to help!"
We responded:
"Thank you, Sam, for your kind words about Sarah and our team! We're grateful for your continued trust and are always here to help. "
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Meghan VanKleeck

February 26, 2026

5  out of  5
rating by Meghan VanKleeck
"Laine was an amazing agent to work with, he actually explained every detail of my coverage to me. I was elated to get the coverage I have for the price I paid. Thanks Laine!!"
We responded:
"Thank you, Meghan, for sharing your experience! It's great to hear that Laine was able to clearly explain your coverage and help you find a plan that fits your needs and budget. We appreciate your feedback and support. "
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Allie Brown

February 24, 2026

5  out of  5
rating by Allie Brown
"Laine is very friendly and professional. He does whatever it takes to get you the lowest rate . If you looking for an agent I highly recommend you to him."
We responded:
"Thank you, Allie, for your kind words about Laine. We're glad to hear he was able to assist you in finding the best rate. Your recommendation means a lot to us. "
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Latoya Campbell

February 19, 2026

5  out of  5
rating by Latoya Campbell
"I love how State Farm stepped right in to fit my needs. I would recommend Matt's office to anyone. Laine is also the best."
We responded:
"Thank you, Latoya, for sharing your experience with us. We're glad to hear that our team, especially Laine, was able to meet your needs. Your recommendation means a lot to us. "
Profile photo of Chris Akins

Chris Akins

February 17, 2026

5  out of  5
rating by Chris Akins
"Knowledgeable about the reason I called you very polite and courteous enjoyed speaking with her today"
We responded:
"Thank you, Chris, for your kind words. We're glad to hear that our team was knowledgeable and courteous during your call. We appreciate your feedback and look forward to assisting you again."
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Melanie Tipton

February 17, 2026

5  out of  5
rating by Melanie Tipton
"Always pleasant and easy to work with!! Highly recommend!!!!"
We responded:
"Thank you, Melanie, for your kind words! We're glad to hear that you find working with us pleasant and easy. Your recommendation means a lot to us. "
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Jean Laymon

February 17, 2026

5  out of  5
rating by Jean Laymon
"I have used State Farm for many years and I have always had great service and prompt claims. I also have gotten some good rates from them."
We responded:
"Thank you, Jean, for your continued trust in us over the years. We're glad to hear that you've experienced great service and prompt claims, along with good rates. Your feedback means a lot to us. "
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Sasha Liverett

February 17, 2026

5  out of  5
rating by Sasha Liverett
"I highly recommend Matt McCoy's State Farm! They find you the best coverage for your needs! And the staff are all super friendly, and very helpful!"
We responded:
"Thank you, Sasha, for recommending our agency! We're glad to hear that our team was able to assist you in finding the right coverage and that you found everyone friendly and helpful. Your support means a lot to us. "
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Kristen Huggins

February 12, 2026

5  out of  5
rating by Kristen Huggins
"My family loves doing business with State Farm! We have both our home and vehicles insured with them and Sarah Neihouse has been instrumental in helping us navigate every aspect of it. She is available anytime we have a question or need anything at all. Cannot recommend Matt McCoy’s office enough! They are wonderful people and a pleasure to do business with."
We responded:
"Thank you, Kristen, for sharing your experience with us! We're glad to hear that Sarah has been helpful with your home and vehicle insurance needs. We appreciate your recommendation and look forward to continuing to serve your family. "
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Risa Chesser

January 23, 2026

5  out of  5
rating by Risa Chesser
"The people in this office are amazing..they care for their customers..Mrs Joanna has been the calm in my storm in helping me with my policies and just listen when I am struggling in life .I would not go anywhere else"
We responded:
"Thank you, Risa, for your kind words. We're grateful to have Joanna and the team here to support you with your policies and beyond. Your trust means a lot to us. "
Profile photo of Marisa Brents

Marisa Brents

January 22, 2026

5  out of  5
rating by Marisa Brents
"I was very impressed on the help I received and the promptness for the questions I had. Great job!"
We responded:
"Thank you, Marisa, for your kind words. We're glad to hear that our team's assistance and promptness met your expectations. Your feedback is greatly appreciated! "
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Vickie Matney

January 22, 2026

4  out of  5
rating by Vickie Matney
"State Farm has been very good to me. The price is reasonable to many other Auto and homeowners insurance"
We responded:
"Thank you, Vickie, for sharing your experience with us. We're glad to hear that you find our pricing reasonable compared to others. If there's anything more we can do for you, feel free to reach out! "
Profile photo of Jocelyn Foshee

Jocelyn Foshee

January 22, 2026

5  out of  5
rating by Jocelyn Foshee
"My experience at Matt McCoy - State Farm Insurance Agency was a 5 out of 5. My agent Laine was very personable and knowledgeable. He took his time to answer all of my questions and find the best policy for me. I would recommend calling or visiting if needing new insurance or to see if they could do better than the current insurance you are using at this time. He was able to cut my monthly premium in half and with better coverage."
We responded:
"Thank you, Jocelyn, for sharing your experience with us. It's great to hear that Laine was able to assist you with finding a policy that not only improved your coverage but also reduced your monthly premium. We appreciate your recommendation and look forward to serving you in the future! "
Profile photo of Gidget Ervin

Gidget Ervin

January 21, 2026

5  out of  5
rating by Gidget Ervin
"Sweetest staff best prices ive ever got. I really appreciate the curiosity and respect."
We responded:
"Thank you for your kind words about our staff and our prices! We're so glad to hear you felt respected and valued and your feedback means a lot to us. "
Profile photo of Laura Wetzel

Laura Wetzel

January 21, 2026

5  out of  5
rating by Laura Wetzel
"Sarah Neihouse at State Farm is fantastic. I have had great experiences working with her and always feel confident and comfortable recommending her to others. Go see Sarah if you want ann easy and efficient experience!"
Profile photo of Joe Alpe

Joe Alpe

January 21, 2026

5  out of  5
rating by Joe Alpe
"Found that State Farm had the best rates for me, agent Sarah Neihouse was very knowledgeable about their products and very easy to work with."
We responded:
"Thank you, Joe, for sharing your experience with us. It's great to hear that Sarah was able to assist you effectively and that you found our rates to be the best fit. We appreciate your feedback and support."
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penny brunner

January 21, 2026

5  out of  5
rating by penny brunner
"Laine was very nice, patient man with me. He took his time and answered every question I had. Laine even suggested and explained other benefits I could get. Very helpful thank you so much.."
We responded:
"Thank you, Penny, for sharing your experience with Laine. It's great to hear that he was patient and thorough in addressing your questions and exploring additional benefits with you. We appreciate your feedback and support. "
Profile photo of Joshua Lindsey

Joshua Lindsey

January 20, 2026

5  out of  5
rating by Joshua Lindsey
"I was shopping for a new insurance policy and was contacted by Brandon from tyke Russellville, AR branch. Friendly conversation and a great price that was lower than my current policy with a different company. I'll definitely be getting my insurance from State Farm from now on. Just hoping that I never have to call Jake! LOL"
We responded:
"Thank you, Joshua, for sharing your experience! We're glad Brandon could assist you with a great price and friendly service. We look forward to serving your insurance needs, and we'll keep Jake on standby just in case! "
Profile photo of Jacob Skaggs

Jacob Skaggs

January 15, 2026

5  out of  5
rating by Jacob Skaggs
"My agent Elijah saved me $800 a year and got me better coverage. I used to be with Progressive but State Farm's price, coverage, and service are unmatched"
We responded:
"Thank you, Jacob, for sharing your experience! It's great to hear that Elijah was able to help you save money while improving your coverage. We appreciate your trust in us and look forward to continuing to serve you. "
Profile photo of Michelle Haley

Michelle Haley

January 14, 2026

5  out of  5
rating by Michelle Haley
"Sarah is amazing! She helped me navigate switching insurance for my home and vehicles, she really worked to find what best fit my needs. Very professional and efficient, I would highly recommend Matt and his team at State Farm"
We responded:
"Thank you, Michelle, for your kind words about Sarah! We're glad she could assist you with switching your home and vehicle insurance efficiently. Your recommendation means a lot to us. "
Profile photo of Jerry Porter

Jerry Porter

January 14, 2026

5  out of  5
rating by Jerry Porter
"Sarah Niehouse is our agent and she is great. She always returns phone calls and follows up with her customers. Both she and the other office staff are always so helpful when you have questions. Highly recommend Matt McCoy-State Farm Insurance office."
We responded:
"Thank you, Jerry, for sharing your experience with Sarah and our team. We're glad to hear that Sarah's dedication and the helpfulness of our office staff have made a positive impact. Your recommendation means a lot to us. "