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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jayla Jackson

Jayla Jackson

October 23, 2024

5  out of  5
rating by Jayla Jackson
"This was my first time trying to set up car insurance . I was very nervous about getting screwed and paying a crazy amount of money because of my lack of knowledge. With the help of everyone at State Farm I got the best deals and can call them at any time for assistance ."
We responded:
"Thank you, Jayla, for your kind words! We're thrilled to hear that our team could assist you in finding the best deals and provide the support you needed for your car insurance. We're always here to help whenever you need us. Welcome to the State Farm family!"
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Stepin Faith

October 9, 2024

5  out of  5
rating by Stepin Faith
"Definitely accommodating. They got me the best rates possible with a great bundle of multiple coverages, Isaiah and Brandon are both exceptional representatives, State Farm is truly blessed to have them. I extend My personal gratitude. I must say out of all businesses in pope County that I've dealt with y'all blew my mind with kindness and understanding. If Google had the option to give a higher rating y'all earned it!! With Love, Goldie Pink ✨️ from Facebook"
We responded:
"Thank you for your kind words and glowing review. We're thrilled to hear Isaiah and Brandon provided exceptional service. Your satisfaction is our priority, and we appreciate your trust in us."
Profile photo of Mandy Pruitt Garrigus

Mandy Pruitt Garrigus

September 26, 2024

5  out of  5
rating by Mandy Pruitt Garrigus
"Abbie was amazing to work with she helped with everything I needed and offered any other options for us to consider! They are always so friendly easy to work with!! We love our russellville location!!!"
Profile photo of Bob Menery

Bob Menery

September 24, 2024

5  out of  5
rating by Bob Menery
"Elijah and the whole team were super helpful in getting me the cheapest rates possible, would recommend to anyone looking for great customer service! (Miss Joanna at the front desk was especially nice)"
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Nico Ybarra

September 23, 2024

5  out of  5
rating by Nico Ybarra
"Elijah Ward was very charismatic and had excellent customer service."
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Leslie Ward

August 27, 2024

5  out of  5
rating by Leslie Ward
"Very impressed with Elijah's honesty and integrity with my insurance questions."
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Jaxson Cox

August 26, 2024

5  out of  5
rating by Jaxson Cox
"Eli Ward was very helpful and knowledgeable for all my questions I had. Highly recommend!"
Profile photo of Landon Martin

Landon Martin

August 26, 2024

5  out of  5
rating by Landon Martin
"Elijah helped me a ton!"
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Jackson Furrh

August 23, 2024

5  out of  5
rating by Jackson Furrh
"Great service, and very helpful! 100% recommend!"
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Nate Maggard

August 21, 2024

5  out of  5
rating by Nate Maggard
"great place"
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Isaiah Ward

August 20, 2024

5  out of  5
rating by Isaiah Ward
"Service was fantastic, Elijah helped me out and he’s been a great help. 👍"
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Brittany Faux

August 20, 2024

5  out of  5
rating by Brittany Faux
"Very nice service."
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Braden Shewmake

August 17, 2024

5  out of  5
rating by Braden Shewmake
"Super great service. Very helpful agent on the phone sorted everything out for me."
Profile photo of Joshua Ward

Joshua Ward

August 15, 2024

5  out of  5
rating by Joshua Ward
"I went into their office today at Russellville, and I was very impressed with their staff. Everyone I talked to was so polite and respectful. A young man named Elijah was especially good to me, by going above and beyond to explain things and help me out! Outstanding office staff! That's rare these days!!"
Profile photo of Jan Lipe

Jan Lipe

August 9, 2024

5  out of  5
rating by Jan Lipe
"Elijah was very helpful today when I had car problems. Thank you for your suggestions for contacting those who could assist me. I greatly appreciate it."
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jim joice

June 26, 2024

5  out of  5
rating by jim joice
"Our agent, Jim Gorrell, has been incredibly helpful with our transition from another provider. He's made the shift seamless and easy while also helping provide us coverage for a new house. We can't recommend him enough."
Profile photo of Maria Clute

Maria Clute

June 15, 2024

5  out of  5
rating by Maria Clute
"Matt McCoy was so kind and patient and personally I loved the nice conversation while stuff was processing, got me and amazing deal all while having loud children in the background. And I'm already having a better experience with the apps and the driving app than my last insurance company."
We responded:
"Hi Maria! Thank you for the kind words! We are really glad we could help you out and make your experience a good one! I'm happy to hear that you're already enjoying the apps more than your old insurance company. If you need anything else, just let me know!"
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Kim MC

February 12, 2024

1  out of  5
rating by Kim MC
"Expensive"
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sherry hurst

February 3, 2024

5  out of  5
rating by sherry hurst
"Always helpful"
We responded:
"Hi Sherry, thank you for taking the time to leave us a review!"
Profile photo of Katrina Howard

Katrina Howard

January 9, 2024

5  out of  5
rating by Katrina Howard
"Have always received great service."
We responded:
"Hi Katrina, we appreciate the kind words! Thank you. "
Profile photo of SAMANTHA GRABHER

SAMANTHA GRABHER

December 30, 2023

5  out of  5
rating by SAMANTHA GRABHER
"Abbie McFarlin is a joy to work with! Professional and personable. She anticipated my needs and made things happen. Super grateful, thanks Abbie!"
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Brooke Breinich

December 29, 2023

5  out of  5
rating by Brooke Breinich
"Abbie was great and so helpful! 10/10"
Profile photo of Madison Hall

Madison Hall

December 29, 2023

5  out of  5
rating by Madison Hall
"I had the pleasure of speaking with Abbie, and she made the process of figuring out my car insurance seamless and stress free! She handled it professionally, answering all my questions and making sure I understood step by step what I was doing! I couldn’t thank her more for her work! She’s wonderful!"
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Jacklin

December 29, 2023

5  out of  5
rating by Jacklin
"Abbie is the best! She helped me navigate the insurance process and answered all my questions."
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Frigid Ghost

December 22, 2023

5  out of  5
rating by Frigid Ghost
"Awesome! Great prices super easy!"